We are a Sydney Based Company and currently only ship within Australia.
Enjoy FREE shipping on all Australian orders $150.00 or more.
Didn’t quite make the cut? Don’t worry, we have the following options available for you
  • $9.50 ~ Standard Courier (our preferred shipping method) ** please note no PO Boxes allowed for delivery 
  • $12.95 ~ Express Shipping via the Australia Post network
  • Pick up from our Glenwood NSW location. ~ please contact us to arrange a suitable time
  • Orders under $150.00
    • $9.50 Standard Shipping via courier
    • $12.95 Express Shipping

PLEASE NOTE: Bulky / Heavy Items are excluded from FREE shipping and will attract a additional $10.00 freight cost

Bulky / Heavy Items include:
  • Beds
  • Dry Dog Food
  • some Home Decor Items 

Any returns or exchanges you will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.

Check out our Returns & Exchange policy for more details

DELIVERY

All orders placed after 12pm will be processed and dispatched within 48 hours (excluding weekend and public holidays).

Once dispatched, please allow 2-3 business days for delivery service within metropolitan areas. For orders outside of metropolitan areas please allow an additional 1-2 business days and up to 5 business days for WA, parts of QLD, NT and Tasmania 

*** Our courier picks up every day from our location, however if you select Express Shipping please be aware that we drop off direclty to our local post office every Monday, Wednesday and Friday only

PLEASE NOTE: there may be shipping delays during peak sale times and seasons (Christmas).

TRACKING

Once dispatched you will receive an email with a tracking code or Con Note for either our Courier or Australia Post

COVID-19 Update: Australia Post has suspended some scanning to help speed up the process. During this time, they ask for your patience as there is currently a general delay on all packages